Close your account correctly. Find the physical address, official email, requirements, and a free account closure template.
Zero Balance: Ensure your Virgin Money account balance is exactly £0.00 and all pending transactions are cleared before submitting the closure request.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via certified mail directly to Virgin Money UK headquarters.
info@virginmoney.com
Keep the delivery receipt.
Close your account via Secure Messages in the Virgin Money app or online portal.
Send your closure request to Virgin Money via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Close with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
Virgin Money
Attn: Account Closure / Operations Department
Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL
Subject: Request for Bank Account Closure - Account Number [ACCOUNT NUMBER]
Dear Customer Service Team,
Please accept this letter as formal request to close my Virgin Money bank account number [ACCOUNT NUMBER] and Sort Code [SORT CODE], effective immediately.
I confirm that I have stopped all direct debits and automatic standing orders linked to this account, and that the account balance is zero (or has been transferred out).
If there are any remaining funds in the account, please mail a check for the remaining balance or transfer it to my alternative account.
Please send me a written confirmation of the account closure and stating that no further fees or charges are due.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your bank account safely.
Transfer out your remaining funds to your new bank account, leaving a £0.00 balance.
Update your employer for direct deposits and redirect recurring standing orders to your new account.
Deliver the written closure request through LegallyMail to ensure you get a valid proof of receipt.
Virgin Money will notify you of the account closure status and email your transaction history statement.
Once confirmed, cut up your debit cards and destroy any remaining paper checks safely.