Terminate your subscription correctly. Find the physical address, official email, requirements, and a free cancellation template.
Exit Fees: If you cancel a fixed-term energy tariff early, EDF Energy may charge an early exit fee (commonly £30 per fuel). Standard variable tariffs have no exit fees.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to the EDF London headquarters.
customerqueries@edfenergy.com
Keep the delivery receipt.
Log in to your EDF account online to submit service closing notifications.
Send your cancellation request to EDF Energy via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
EDF Energy
Attn: Customer Account Services
90 Whitfield Street, London W1T 4EZ
Subject: Request to Terminate Utility Services - Account Number [ACCOUNT NUMBER]
Dear Customer Services,
Please accept this letter as formal request to terminate gas/electricity service for my account number [ACCOUNT NUMBER] at the address below, effective on [DATE OF SERVICE TERMINATION].
I request a final meter reading on this date and that the final bill details be sent to my new address.
Please send me a written confirmation stating the effective cancellation date and confirming my account balance is zero.
Sincerely,
[YOUR FIRST AND LAST NAME]
Service Address: [YOUR SERVICE ADDRESS]
New Billing Address: [YOUR NEW ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your energy account safely.
Choose the exact day you want to terminate electricity/gas services at the property.
Fill in the highlighted fields of the template with your personal account details and new billing address.
Deliver the written cancellation request through LegallyMail to ensure you get a valid proof of receipt.
Confirm the final meter reading matches the billing invoice you receive after the stop date.
Pay any remaining balance to close the EDF Energy account in good standing.