Guide updated 2026
Aviva

How to cancel your Aviva insurance policy 2026

Terminate your coverage correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.

📄 Free Template Steps to Cancel →
Notice periodNone (Immediate possible)
UKHeadquarters
FeeAdmin fee may apply
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Cancel Date: You can select the cancellation date to be effective immediately or at a specific future date.

Official contact details of Aviva

📮 Postal Address Aviva, Wellington Row, York, YO90 1WR
📧 Customer Care Email avivacares@aviva.com
🌐 Website aviva.co.uk
📞 Telephone 0345 030 7041
✓ Recommended 📮

Electronic Registered Mail (LegallyMail)

Certifies the sending and content of your request. Safe and legally binding solution.

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Postal Mail

Send a physical letter via certified mail directly to Aviva York headquarters.

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Classic Email

avivacares@aviva.com
Keep the delivery receipt.

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Online Portal

Log into your MyAviva account online or via mobile app to cancel or manage policies.

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Want to ensure your cancellation is legally processed?

Send your cancellation request to Aviva via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.

✉️ Cancel with LegallyMail now

Cancellation letter template for Aviva

Copy the text below, complete the highlighted fields, and send via LegallyMail.

Date: [Date]


Aviva Insurance Limited
Attn: Policy Cancellations Department
Wellington Row, York, YO90 1WR


Subject: Cancellation of Insurance Policy No. [POLICY NUMBER]


Dear Customer Service Department,


Please accept this letter as formal request to cancel my Aviva insurance policy number [POLICY NUMBER], effective [EFFECTIVE DATE OF CANCELLATION].

I request that you stop all automatic charges, billing, or direct debits associated with this policy on the cancellation date.

Please issue a pro-rata refund for any unused premium balance that has already been paid for this coverage period.

Please send me a written confirmation of this cancellation showing the effective date and the amount of refund due.


Sincerely,


[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]

Signature: ___________________________

✉️ Cancel with LegallyMail now

How to cancel Aviva step by step

Follow these instructions to close your insurance policy safely.

1

Verify new coverage

Ensure your new vehicle or home policy is active before canceling Aviva to avoid gaps in coverage.

2

Complete the template

Fill in the highlighted fields of the template with your personal policy details.

3

Send via LegallyMail

Deliver the document through LegallyMail to ensure you get a valid proof of receipt.

4

Wait for confirmation

Aviva will notify you of the policy closure and details about any premium refund.

5

Check bank statements

Ensure no further monthly premiums are debited from your card or bank.